Social Services

The Bulgarian Red Cross is licensed at the Social Assistance Agency as a provider of 13 types of social services, 9 of which directed towards older people.

In 2010 a total of 3 974 citizens benefited from our social services, 3 904 of them received the services within the community, in their family environment and through:

  • “Home Care” Centers providing complex health cares and social services to older people with chronic diseases and permanent disabilities at their homes. In the period 2003-2013 a total of 12 Home Care Centers have been established in different regions of Bulgaria introducing a system for individual needs assessment of the needs of the beneficiaries, provision of health cares and social services by qualified nurses and home-helpers as well as a system for monitoring of the quality of the services in cooperation with Swiss experts. In 2013 about 800 patients in the regions of Vratza, Montana, Blagoevgrad, Sofia, Varna, Lovech and Plovdiv have received regular cares. Volunteers are trained and involved in the provision of home care services in Sofia, Montana, Plovdiv and Blagoevgrad. The teams of the HC Centers work in close collaboration with the General Practitioners, other medical specialists, Regional Departments “Social Assistance”, dietary canteens, etc.

  • Day Care Centers for older people in Plovdiv and Pernik providing social and health services to 137 lonely older people and supporting their social adaptation and inclusion.

  • Home Social Patronage providing a complex of social services: hot meals delivery, support for household maintenance, provision of technical aids for disabled people, different products and medicines to 58 older persons in Smolyan. Funding was provided by the Municipality of Smolyan.

  • Public Social Patronage – this activity was implemented mainly by volunteers who provided food products, clothes and free medicines to 120 lonely older and chronically-ill persons in over 53 settlements in the region of Kyustendil and 60 lonely older persons in Kurdzhali. The social contacts supported the beneficiaries in coping with social isolation.

  • Services for people with disabilities at the railway stations in Sofia, Plovdiv, Stara Zagora, Burgas and Varna. A total of 2 092 citizens benefited from 7 978 services, provided by specially trained BRC social assistants.

  • Public Soup-Kitchens – the 12 public BRC soup-kitchens in Sofia, Pazardjik, Burgas, Panagyurishte, Plovdiv and Samokov provided free lunch to a total of 1 039 vulnerable citizens with financial or health problems. These soup-kitchens were sponsored by the Ministry of Labour and Social Policy, local authorities, the German Red Cross and BRC own funds.

  • The Social Services Bureaus of the BRC continued their mediation activities between the care providers for the sick, older people and children, and those who need such care. These services were provided at people’s homes and in hospitals. Those bureaus were active in Sofia, Plovdiv and Stara Zagora.

  • Bureau for home-helpers and social assistants in Pazardjik – 4 specially trained home-helpers and 1 social assistant provided care in the homes of 16 disabled and bed-bound patients. In Plovdiv 5 specially trained social assistants provided care to 12 disabled and lonely older persons.

  • Social stores in Pazardjik and Stara Zagora. These stores offer products with low prices to vulnerable people and mothers of many children. The income was used for providing of large-scale social services to vulnerable people.

  • Social consultations – 750 vulnerable citizens from Smolyan, Plovdiv, Sopot, Assenovgrad, Lucky, Parvomay and Brezovo received free social, health and legal consultations.

70 needy citizens have benefited from the services offered by the specialized institutions of the BRC.

  • Home for older people - Kurdzhali – 26 beneficiaries residing in the Home benefited from good living conditions, food, clothes, medical care, social contacts and psycho-social support. Funding is provided by the State budget.

  • Hospice “Red Cross” in Kurdzhali – 11 specially equipped rooms serve for special care and rehabilitation of bed-bound patients. In 2010, 44 patients benefited from the cares in the hospice.